Foison Metal

The Best Metal Crafts Factory in China

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Within 12h Response

ONE OF THE BEST ASSET TAGS FOR EQUIPMENT MANUFACTURER IN THE WORLD LOCATED IN CHINA​

Foison Metal Creates Asset Tags for Equipment Using Top-of-the-line Materials to Demonstrate High Durability That’s Perfect for Your Business

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Supplier Service
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Happy Customers

Foison Metal Only Produces High-Standard Products Available in the Market

Foison Metal is one of the leaders in manufacturing and providing high-quality customized asset tags for equipment and services. Our goal is to provide unparalleled quality and service that go along with your needs and demands.

Our highly-trained teams guarantee absolute results with the products that we sell on the market. Our team is centered on our three core components:  “Service, Accountability, and Craftsmanship.”

Here in Foison Metal, Asset Tags for Equipment are fabricated using top-quality and long-lasting metals that best fit your requests. We have the best and skillful teams in the industry that work together to provide you with exceptional products for your business.

About Our Service

Diverse

Foison Metal offers you a variety of options to choose from in the metal types you want to use for your asset tags.

Quick Production

Foison Metal has the fastest turnaround time in the industry. We speed up our production for quick delivery.

Excellent Quality

Foison Metal have passed ISO 9001:2015 certification for Asset Tags for Equipment. Each tag is verified, thus, ensures readability.

High Value

We embrace innovation in technology. New technology and equipment ensures competitiveness and quality to your high-quality tags.

Custom-Made

Foison Metal creates asset tags for equipment layouts that fits your specification. We guarantee that the result will match your requirement and style.

Easy Identification

Asset tags for equipment help you track and maintain your company assets.

Great Service

We your time and money the same way we value our asset tags for equipment. We make sure we provide you with our best.

Asset Control

We have full control of all equipment and the manufacturing process. To sum up, we control all production links to deliver your asset tag orders.

Our Featured Products

Foison Metal Produces High-Quality Asset Tags for Equipment That Fit Your Needs and Demands.

Adhesive Asset Tags for Equipment

Metal-plated asset tags that are very easy to relocate are it uses 3M adhesive products.

Aluminum Asset Tags for Equipment

It is light in weight and easy to process. Further, it can meet any special requirements. Oxidized aluminum maintains strong corrosion resistance.

Steel Asset Tags for Equipment

Strong corrosion resistance, hardness, and metal feeling. The stainless steel mirror effect gives a beautiful look. In other words, the finished product feels luxurious.

Barcode Asset Tags for Equipment

Combination of QR and Number Asset labels and has a soft texture. They are also durable and environment-friendly. Moreover, our high artistic quality tags offer a beautiful appearance.

Know More About Us

Here at Foison Metal, we make sure that we provide the best quality products that can be customized to its full extent. We want our customers to get the best experience in using our products, and have an easier way of managing and tracking key assets.

Our Asset Tags for Equipment are designed for long-lasting durability and safety at a very reasonable cost. Just tell us how you want it to be, and our most talented in-house teams will get it for you.

Why Foison Metal Product Trusted?

Top-Quality

Our products are made of top-quality materials without disregarding the value for money.

Tracking Secured

Labels are used to track your assets along with the most advanced inventory management software.

High Value

We have all the advanced equipment needed to ensure the precision of the products that we are making.

Experience

We have an independent design team with many years of experience sharing the same goal; to provide the best quality product for our customers.

Our Factory Audit

Our clients

Tag Application for leading brands

What our clients are saying

Foison Metal is One of The World’s Top Asset Tags for Equipment Producer in China

Foison Metal makes sure to maintain equal treatment among our workers and customers. We always make sure to create an environmentally safe process for quality products and a safe place to work. With Foison Metal, you can trust that you will receive the asset tags for equipment that you requested.

The Asset Tags for Equipment Ultimate Guide
Let’s dive right in:

1.0 Product Overview

1.1 What Are Asset Tags for Equipment?

Asset Tags for Equipment
Figure 1. Asset Tags for Equipment

Asset tags are the labels that identify the equipment with a printed serial number or barcode or a QR code. They are being used to monitor and track a company’s physical assets for the equipment. You can check our featured asset tags here.

1.2 How durable is my asset tag?

We can assure you that the materials that go into the produced asset tag can withstand indoor and outdoor environments. As the product can be easily carried, relocated, and easy to use. It is durable enough to withhold the different environments for different types of indoor and outdoor asset tracking applications. 

It can hold up for many years up to decades. You can contact our experts for more additional information about the durability and long-lasting lifespan of our asset tags here. Have a quick look and check for one of our samples of asset tags for equipment here.

1.3 What are the advantages of having asset tags for my equipment?

Having asset tags for your equipment can simplify tracking your equipment, and can eliminate the need of doing manual data entry. It can also help in tracking each of the asset tag’s location, it is maintenance, its history data, its usage. 

Other further details you can ask our support team here. The video below shows our example product for our tracking tag for equipment.

1.4 What are the benefits and functions of asset tags for equipment?

Having an asset tagging system allows companies to enable accuracy in inventory tracking and ensure up-to-date documentation of its maintenance and repairs. It can centralize data in one place.

1.5 Why are asset tags important for my equipment?

 In any asset which requires monitoring whether it comes to maintenance, location, utilization planning should be tagged. Those which require owning rights verification and assets which could be lost, theft or damaged should be tagged for security processes.

1.6 How do I apply my asset tags to my equipment?

The first thing to do is to identify the asset type and category. Then assign a unique ID number, serial number, barcode, or QR code. Determine the type of asset label required for the equipment. For further more questions you can contact and communicate with our support team.

1.7 What types of processes and materials are used for my asset tags?

Anodized Aluminum– customized asset tag can be made out of aluminum that has been anodized. Where its logo and printing process is mostly engraved with a laser. 

Sandblasting– involves finishing the surface with a powerful machine. Which is good for the asset tags surface treatment to offer a smooth surface and good texture. 

Stainless steel– with the mirror effect of the stainless steel metal it can give off a smooth and luxurious finish.

1.8 How can I benefit from using aluminum asset tags?

Other businesses and industries will benefit from it as using an aluminum asset tag is highly durable for its safety and security for its improvement.

1.9 How do I maintain my asset tags for equipment?

Knowing how to properly maintain asset tags is important. Cleaning these types of asset tags can be cleaned by any type of normal cleaner. Asset tags can be run through with cleaning agents or scrubbed down by your maintenance crew or workers.

1.10 Is electroplating aluminum a good process?

The process of electroplating aluminum here at Foison Metal involves soaking the aluminum into an electrolytic solution then initiating an electric current to layer the dissolved ions of another material onto the surface. 

Electroplated aluminum has a wider range of applications of services. With its thickness of -8 micrometers, weighted, and free of any openings to allow the material to be resistant from abrasion. It provides long-lasting protection and also enhances the product’s appearance.

1.11 What are the benefits of having my asset tag aluminum anodized?

It has strong durability, a great aesthetic look while being low maintenance, color stability, and good color stability.

2.0 Design and Customization

Equipment Tag Sample
Figure 2. Equipment Tag Sample

2.1 Can I see a free sample first?

Yes, you can simply send us an email and we will send you a universal sample for you to check and inspect your sample request.

2.2 Do you offer a free quote?

Simply sign our contact form if you’re looking for high-quality products with Foison Metal.

2.3 If I'm planning to have my designs, how can I submit them to color stability equipment?

 for you to send us your graphic artwork in .pdf, .ai, .dxf, .dwg, .cdr, and .eps format, please submit your designed layout or graphic to our support team.

2.4 If I want to make some modifications to the products delivered or provide a certain requirement, who can I talk to?

We appreciate your involvement with your asset tags to be customized for your match.  You can message us your modification on this site for any special instructions or requirements.

2.5 What is the process of making my asset tag for my equipment?

  • Artwork– You can submit your layout or design or if you do not have one we can have our graphics team help you create and design one until you are satisfied with the final look of the design. 
  • Anodizing– After the final design for the artwork the production will begin. The production team will start anodizing the metal sheet. It will oxidize the surface as it would give a protected surface layer and it would add texture to the surface. 
  • Covering and cutting– Our company production team places a protective film on the metal surface to check the damage, if any, impacts just the protective film. 
  • CNC Cutting and Laser Engraving– CNC cutting where a computer controls the machine tools that are utilized to custom design your asset tags. Laser engraving is the process that involves hitting the metal’s surface with a lower conductivity laser machine, which causes a light silver etching. 
  • Final check– once the asset tags have passed through all the stages of the productions, our quality control team will start to take over your product. The quality control team will inspect every single tag. Once these have been approved, these asset tags will be carefully packed at our factory and will be shipped to our customer’s addresses by our partnered distributors. 

2.6 I do not have a design or layout, can you make one for me?

Of Course, we can! We have a great team of graphic designers that can help you with forming a layout for you and will talk to you throughout the process until you are happy and satisfied with the design.

2.7 Is it possible for my asset tags to be in different shapes?

Equipment Tags Shapes
Figure 3. Equipment Tags Shapes

Of course, we have a huge variety of options of different shapes and we can guarantee that we will help you find the shape and design that fits best for you.

2.8 Do you provide adhesive or physical attachment?

Our metal tags come in 3M adhesives, magnetic bags that can be easily relocated anywhere on your equipment. So you can easily relocate where you want to attach the tag back again. You can also let us know about the details of your required attachment by clicking here.

2.9 What are the possible features of my asset tags?

Black and gold are colors that it mostly comes in. The thickness can vary from 0.3 millimeters to 3.0 millimeters. Also in addition to that, you can get your tags customized based on your personal preferences. 

2.10 Can I custom design my asset tag?

We fully support your choice of having your asset tag for equipment being customized. You can pick your label design, material, adhesive logo, artwork, barcode type, and barcode sequence for your asset tag. Click here to watch a video of an example for our custom asset tags.

2.11 Can I get my asset tag laser engraved?

Laser engraving helps with the color to accentuate and creates contrast.

2.12 Do you need an additional payment for me to check the design blueprint or proof?

Our number priority is to provide our service to the customers. You do not need to pay for the design of your product. We (the graphic designers and the client) will work together to design you like and with your final approval, we can work on the next step of the production process.

2.13 What type of label should I be using for my asset tags?

You can choose from the option below which you would like for your asset tag for your equipment;

  • Barcodes– Barcodes consist of white and black parallel lines which can be easily read by scanners. Barcodes are used mostly for inventory tracking to speed up the management processes. They are so easy to use because they do not require any hard training and it’s a good option for the business as it keeps up low cost.
  • QR Codes– It is more up-to-date than a barcode. You can quickly scan it with your smartphone and it can show you the required asset. This makes your company or brands the work easier and cost-effective. They can just scan it and it will show on their smartphone the asset information right away. 

2.14 Can I color code my asset tags for equipment?

Absolutely! You can color coordinate your tags so it can be easier for your company to recognize the equipment assets.

2.15 Is there any chance that you will use or reuse my designs for your other clients?

We will not use or reuse any of your company or brand’s artwork or graphics or logos etc., to other of our clients and customers. We reserve the right to reuse more common graphics such as watermarks and icons created by our company.

2.16 After the designing or layout process are you able to send me the file of the original design?

Unfortunately, we do not release the original artwork. However, once your order has been placed we are more than happy to send you and your company or brand some artwork elements such as logos for your maximum creative use.

2.17 What are your highlighted products for asset tags for equipment?

 We have a couple of highlighted product details; 

  • Mirroring  Surface
  • Color Printing
  • Die Casting 
  • Color Enamel 
  • Stamping Text or Logo 
  • Brushing of surface
  • Laser Engraving
  • Diamond Cutting
  • Etching Text

2.18 Can you put a hole feature for your metal asset tags?

Holes on Equipment Tags
Figure 4. Holes on Equipment Tags

Yes, we can enable cutting holes in your asset tags. For more further details about it. You can talk to our support team on this website. Just send your message request.

2.19 How can my asset tags for equipment help me with my equipment?

  • MRO Information– By scanning your asset tag it can help you to know when its maintenance schedules and its repair instruction from its database. 
  • Equipment Tracking– Asset tags are used to track equipment whenever they move from its manufacturing place or construction site or lab. It can check all its going ins and going outs. 
  • Theft Prevention– With its asset tag stuck to its equipment. It can prevent any theft from happening. It can be easily returned to its owner and prevents any accidental mishaps or misplacements of equipment. 
  • Inventory Control– The asset tags can help by performing periodic audits for the business and calculating the value of the asset over its lifespan.

2.20 Is there a standard size, are there any size limitations?

You can have your imagination run wild for its size and shape. We can work in an area of 15.7 inches with a thickness of 0.3mm to 3.0 mm.

2.21 Can I put a personalized serial number or a customized barcode?

Yes, you can! We support any variable data that will be added to each tag. This would include any individual numbers, QO code, and barcode. This video will show a finished product of an asset tag with a barcode on it. Click here.

2.23 What are my options or features of materials for my asset tags?

  • Aluminum- it has a lightweight to it, it is easy to process, and can meet various special requirements to fit your match. With an oxidized aluminum surface, it maintains a strong corrosion resistance even in bad severe conditions. Aluminum is a good feature for asset tags and labels.
  • Steel- With its strong corrosion resistance, strong hardness while the finished product has a high-grade look and luxurious feel.  The stainless steel has a very beautiful mirror effect. 
  • Zinc Alloy- It is the first choice for die-casting products and shows off a high grade and high-cost performance. 
  • Copper- With its high quality it also gives a high artistic quality with a soft texture and beautiful appearance. It is also good for the environmental protection of the materials.
  • Nickel – has a high finish, ultra-thin, and high flexibility performance. Great for easy installation and versatile touch to it.

2.24 Can I include a barcode to my asset tag?

 Yes, you can include a barcode identification. This is better for your equipment because it can track assets, control inventory, protect assets, manage its warranty, it can help you optimize your business works, and especially helps you save costs.

2.25 Can you explain how you do CNC Cutting?

We use the  CNC cutting process where computerized controls and machine tools are utilized to custom-design your metal cards. Disregarding what different customized shapes you require, we aim to shape your cards the right way. 

This ultra-high-precision knife tip can even dig grooves, punch holes, and create an image on the metal surface.

2.26 Can you explain to me what the screen printing process is?

The screen printing process for your asset tags for equipment is having to use special ink for printing on the metal surface. It makes the product’s color more vivid and the content clearer.

2.27 What are the highlights of your service?

  • Best Raw Materials– when you place your order we do our best to give you various kinds of materials that can be used for asset tags. You can choose any material options from Aluminum, Zinc alloy, steel, copper, and nickel.
  • Cost-effective Service– share your requirements and request and get your products without involving any struggles with the decision process. Our company will do everything for you from designing up till delivering your finished product at a reasonable price rate. 
  • Complete customization– We provide all complete customizing services that you are free to choose from starting from the size, the material, the logo, the artwork, the type, and the sequence of the barcode. 
  • Different Installation methods– we have three available options that are including; adhesive back tags, magnetic back tags, and holes for rivets and screws to install to your machine or equipment.

2.28 Am I able to add a serial number to my ordered product designs?

Equipment Tag Serial numbers
Figure 5. Equipment Tag Serial numbers

Yes of course you can! We fully support the variable data that will be added to each of the cards. This would include any individual numbers or names per each card.

3.0 Order and Payment

3.1 How can I place my order when I'm ready?

Great! You can place your order by going through our website and down below a form is located for you to sign up and your metal cards and crafts journey will start from there. There you can fill up the basic information that we need.  

If you prefer to talk to someone right away give us a call instead, we are happy to communicate with you. Give us a call at +86 185 6560 2031.

3.2 How much does an asset tag for equipment cost?

Cost of Equipment Tags
Figure 6. Cost of Equipment Tags

The cost of an asset tag depends on the agreement we make with our valued clients. Our standard price $0.45 – $1.85, the cost will be determined after we confirm the design, size, and volume of your orders. 

Then we will provide you with the most friendly cost-efficient quotation. Of Course, negotiation is always possible. The quotation that will be given includes the material going to be used, the labeling process, the product details, and the packaging going to be used.

3.3 How long will I be able to get my samples for the product delivered to me?

Sample deliveries will take about five to seven business working days.

3.4 How long before I can have my products delivered to me after placing my order?

Mass production deliveries will take about 12 to 15 business working days. While the shipping time will take about 4 to 5 business working days.

3.5 What information do I need to provide for my order to be placed?

On the order form located down below on our website under “CONTACT FOISON METAL AND START YOUR CUSTOMED JOURNEY”. You can fill in your username, your email address, a file section where you can upload a file you wish to have produced, your phone number, and a note or message for any request or any other question. 

3.6 How will the order procedure go?

  • Get in touch with us with the contact information from our website or email us. 
  • Talk about your desired project with us.
  • We will have a conversation about the materials, process, quantities and price, and more. 
  • Making the designs and having any changes or modifications to make it perfect.
  • Making it .jpg proof and having the approvals.
  • Processing the payment or deposits.
  • Us starting the production.
  • Asking for your production feedback
  • Asking about the shipping details and feedback 
  • Completing or finishing the rest of the payment or deposit 
  • Continually tracking the shipment until the products are received and safely delivered to you.

3.7 What are your prices on asset tags for equipment?

We can figure out the price of your asset tags for equipment depending on the size, the quantity, the process, and the product details.

3.8 What are my possible payment options?

The payments options that we provide or offer are ;

  • Cash
  • Cheques
  • Debit Cards
  • Credit Cards
  • Mobile Payment and;
  • Electronic Bank Transfers

3.9 What are the payment methods that you do accept?

We accept payment through;

  • Visa Card
  • Master Card
  • T/T
  • Online Transfer
  • Apple Pay and;
  • Western Union

3.10 Who are the distributors that you have partnered with?

We partnered with DHL or FedEx, UPS, or TNT on our delivery and shipments. You can contact our sales representative at  [email protected] if you have any UPS account that you would like to use instead. If you have any other shipment requests kindly call us at +86 185 6560 2031 to check and see if it’s possible. 

3.11 What is your minimum amount to order?

Minimum Order Quantity
Figure 7. Minimum Order Quantity

We highly recommend you order at a minimum amount of 100 pieces to ensure the quality of the products at a wholesale price rate.

3.12 Do you charge for customized designs or layouts?

Customized layouts are completely free of charge. We have our in-house graphic designers that will work with you and your desired layout until you are completely satisfied. Kindly, email us with your request and concerns regarding your request and we are more than glad to accommodate them.

3.13 Can I request an invoice after I place my order?

Absolutely! After we confirm the size and layout of your product we can provide the most economical and efficient priced quotation based on our agreement.

3.14 I have a deadline for my asset tags for equipment, is it possible to make it a rush production and have it express delivered?

 Our fast metal asset tags for equipment can be shipped for about 5-7 business working days.

3.15 Do you have customer service that I can reach anytime?

Of Course, we do! We have our online support team that’s available 24/7 and they can respond within  12 hours. You can reach them by email directly at our sales support [email protected] and our logistic support [email protected] and you can also reach us here.

4.0 Shipping and Delivery

Shipping Equipment Tags
Figure 8. Shipping Equipment Tags

4.1 What will the shipping process be like?

We have several couriers to deliver our products worldwide including our partnered distributors DHL or FedEx, UPS, or TNT, and freight is paid by the customer in advance. If a customer has a DHL or FedEx account that they prefer to use they can easily send us the information through our sales representative [email protected].

4.2 Are you able to ship nationwide?

YES! Our courier partners can get you your products to wherever you are on the globe.

4.3 What are your shipping options?

We ship through our partnered couriers like DHL or FedEx, UPS, or TNT. You can contact our sales representative [email protected] if you have a UPS account that you wish you would like to use. If you have any other shipment requests do not hesitate to call us at +86 185 6560 2031 to check and see if it is possible.

4.4 How do you pack the product for shipment?

Each card product is packed individually in a separate plastic bag. When you order 100 pieces it is packed in a carton. But if you have ordered 100 pieces,200 pieces, 500 pieces, and one thousand pieces, our production team will pack them nicely and tightly in a box. Our production team can also provide custom-made colored boxes, paper bags, cartons, and other arbitrary packaging methods.

4.5 How soon can I get the items after I place my order?

 Every product that we process is all made to order. The standard delivery time takes about two to three weeks upon placing your order. Please take note that complicated designs and the volume of your order can also affect the production time.

4.6 What are your shipping rates?

Our samples and prototypes can cost the shipping rates around $30-$35. 100 pieces can cost around $60-$70 and 500 pieces can cost around $90-$120. These all will still vary to the different sizes, weights, and destination of your order. For a free quote, you can send an inquiry request here.

4.7 Is free shipping possible to avail?

As per our company terms and policy, the charges are covered by you in advance or through your courier account number.

4.8 How long does delivery take after the shipping process?

For the delivery to take after the shipping process, usually takes about 7 to 10 business working days to be able to reach you.

4.9 During the weekends and holidays are you able to ship the items that I ordered?

Sad to say that our distributor partners are only available to deliver on business working days like Monday through Fridays. All holidays are not included.

4.10 Can I have my order delivered or delivered in less than a week?

Unfortunately, our turnaround time for our shipment takes about 7 to 10 days. But you can contact us directly at +86 185 6560 2031 or email our online support that is available 24/7 here.

4.11 What if my packages arrive and I’m not home, what are my other options for receiving it?

If you are not available at the estimated time of arrival of your products, you will be able to choose the most convenient option for your product to be delivered.

4.12 How do I calculate international shipping?

Calculating Equipment Tag shipping Cost
Figure 9. Calculating Equipment Tag shipping Cost

We highly recommend that you send your inquiries and questions here. Talk to our sales representative [email protected]. Call us on our telephone number at +86 185 6560 2031 or our landline number +86 755 2308 9667. Our support team will respond within the next  12 hours.

4.13 If the tracking number I received is not working, what can I do to fix this problem?

Tracking numbers need to be recognized and registered first by the shipping distributor and it would usually take about twenty-four hours. Usually, the tracking numbers will not work because the courier has yet to pick up the product or it has not been scanned yet.

4.14 What happens if my order is delayed, how can I get it sooner?

In case there is any delay with your order or delivery, please contact us at our telephone number +86 185 6560 2031 and our landline number +86 755 2308 9667. Or send your inquiries or concerns here. Our support team is available 24/7 and will respond within the next twelve hours.

4.15 The status of my order was already delivered but I have yet not received my package. How can you help with this?

If the tracking information shows as delivered and the package has yet to arrive within the next twenty-four to forty-eight hours, immediately reach out to us here and we will do our best to help you locate the package.

4.16 Are there any minimum orders to avail of the free shipping order?

Absolutely! We have free shipping available. Please contact our online support team that is available 24/7 on the clock. And there we can discuss the qualifications with you for you to avail the qualifications for the free shipping.

5.0 Replacement and Returns

Return of Equipment Tags
Figure 10. Return of Equipment Tags

5.1 What are your company’s terms and policy on returning an item?

If you are not satisfied with the quality of the product after 30 days, you may reach out to us through our online support team. We will surely help you investigate and resolve your problem. If any else happens we can also reimburse your payment if needed.

5.2 It happens that I want to return the product that I ordered. Is the address on the label valid for return?

Yes, the address on the package is our factory address. However, make sure to contact your salesperson or the support team to let the company know that you are returning the product.

5.3 I made a mistake while placing my order. Is there any way that I can replace my order?

If you have accidentally made a mistake while placing your order you can contact our support team and we can talk more about the further details of the concern.

5.4 The product I received is defective or damaged the moment I receive and open the package. Can I get a replacement product?

If there is a defect or damage to your received product, you can contact our online support team and request a replacement of your product. Also, take a picture first of it so you have some evidence to send to our support team. You are susceptible to the replacement of the products sold to you by Foison Metal only.

5.5 I have mistakenly received a Foison Metal package, how can I return the package?

You can see the label on the product that you received, on that label is our address where you can return the package. Try to contact our 24-hour online support team by emailing them here and state the incident that happened. Our support team or customer service representative will respond within the next couple of hours.

5.6 What other files should be included in the package before I ship it back?

You will just need to put the list of confirmation and order list of the products you have ordered.

5.7 Will I be notified with an email when I get a replacement for my product from your team?

Equipment Tag notification
Figure 11. Equipment Tag notification

Our 24/7 online support team will contact you once your product replacement will be shipped and delivered to you.

5.8 How can I get a tracking number of my replacement product from you guys?

To track your replacement product you can use the tracking number that has been provided by our support team online. If you have still failed to track the tracking number. Send your concern here and we will help you with your request.

5.9 I want to return my foison metal product I received, will I be informed about the turn about time?

We can assure you that we will process your replacement concern within the next seven business working days after you have reported to us.

5.10 Do I need to pay any handling fees for when I return an item to you guys?

Our trading assurance covers the return fees to us from you. We will contact our distributor or courier partner to facilitate this issue.

6.0 Cancellation and Refunds

6.1 What is the company’s policy for giving refunds?

Figure 12. Refund of Equipment Asset Tag

Our company usually still needs to confirm the samples before we have mass production, and once you have the approval of it that’s where we will start the mass production. 

If the mass production of the product is different from the samples approved by both ends we fully support a 100% refund for you. otherwise, it will be a process depending on the actual situation. 

If by any chance that item is damaged or being defective in shipping, please email us back your order number and we will send you a refund authorization letter.

6.2 How can I request a refund?

For a refund request, you can contact our online customer support and we welcome you to contact us freely at our telephone number +86 185 6560 2031.

6.3 I have filed my refund request, is there any way to get me an update?

We are more than happy to help, you can contact our 24/7 online support team or send a direct email to our representatives; 

6.4 How much will I be able to refund?

If the mass production of the product was different by both of our parties (between the client and the company), we fully support giving a 100 percent refund.

6.5 What are the company's terms and policy for an order cancellation?

If by any chance that you want to request a cancellation of your order please contact us and provide more than a 24-hour notice.

6.6 What happens if I'm not happy with the product that I ordered? Am I still able to cancel it?

Kindly reach out to our customer service support using the information provided down below to be able to assist you with your order cancellation.

Call us here:

  • Telephone Number +86 185 6560 2031 
  • Landline Number +86 755 2308 9667

 

Email our representative here:

6.7 Will I be able to receive a notification once I place a cancellation order?

Equipment Tag Order Cancellation
Figure 13. Equipment Tag Order Cancellation

You can ask and communicate with our 24/7 online support team and will respond to you within the next 12 hours.

6.8 Can you reduce the declared invoice amount when shipped?

Yes, we can. If you do not want to pay high tariffs, we can appropriately modify the declared amount of the invoice, and we will guarantee you the normal export process of the cle=earance of the goods. Kindly contact our customer service here for more specific requirements regarding your concern.

Send us a free inquiry request