Foison Metal

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Manufacturer of the Finest Construction Safety Signage

Foison Metal Offers the Top-Caliber Quality of Construction Safety Signage, Installed Exclusively for Your Business and Company’s Safety

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Foison Metal Trademarks in Creating the Finest Construction Safety Signs

Construction safety signages are a legal obligation of all employers to install to their site, doing so we can maintain the safety of our workers, visitors, and passersby.

Foison Metal is a reliable source of safety signage using quality raw materials with an affordable price range. You are able to customize your high-quality signages in order to boost your business sales and promote your brand as well.

Using effective signs by Foison Metal helps your clients stay safe with laws and regulations while making sure that safety procedures are followed.

About Our Service

After Sales Service

Foison Metal's customer service extends even post-purchase to ensure that your construction safety signage are of good shape

High Volume Production

Foison Metal has its factory to make sure that all your construction safety signage's high deadlines can be effectively met

Prompt Deliveries

Foison Metal immediately caters to your needs deliver your construction safety signage efficiently without taking too much time

Environment Friendly

Our construction safety signage are guaranteed recyclable and reusable because of their aluminum properties

Pre-Dealing Services

We provide free samples and the cheapest wholesale price rate for our construction safety signage to take into consideration in all transactions

Global Reach

We ship your purchased construction safety signage wherever you are at an affordable rate

Reliability

Our services are highly reliable because of the experts and professionals behind the production of our construction safety signage

Within Reach

Foison Metal's customer service is reachable and will surely assist the clients across the globe

Our Featured Products

Foison Metal Construction Safety Signage Complies with the Highest Standards, Designed for the Precise Needs of Your Business

No Trespassing Sign

Limit access to construction areas and keep your site secure from injury or theft.

Men Working Above Signs

Identify overhead hazards for workers and passerby traffic to keep them safe.

Open Trench Safety Signs

Keep hazardous areas identified to avoid fall accidents into an open trench or hole.

Custom Engraved Signs

The best choice to have your signs customized according to your needs and specifications

Foison COMPLETE SAFETY SIGNS PRODUCTION PROCESS

Foison Advanced SAFETY SIGNS Manufacturing technology

0 Safety Sign Productioon Process
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 Company liabilities caused by careless mistakes can now be lessened by putting up precautionary construction safety signage. Foison Metal will help and allow you to decide on whatever design you want for your business, all within a short time.

It doesn’t matter if it’s a public or private unit, Foison Metal has thousands of flexible, designer-made construction safety signages to offer, perfect in boosting your business sales.

Why is Foison Metal product trusted?

Heat Resistant

It takes temperatures in excess of 1,220° Fahrenheit to melt aluminum.

Best Market Deals -

We offer the lowest price at the market without affecting the product quality

Eco Friendly

Choose from matte, glossy, or eco-friendly construction safety signage made from 100% post-consumer waste material.

Targeted Purpose

Our products are conceptualized and also designed specifically for your needs and their expected purpose

Our Factory Audit

Our clients

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What our clients are saying

Foison Metal is the Number One Trusted Brand of Construction Safety Signage

Made with quality materials, our cost-effective products are manufactured to the highest quality standards using large-format printers and heavy-duty laser cutters and engravers. All of Foison Metal’s construction safety signage is individually designed to maintain health and safety by reducing or even removing the health risks and hazards posed on construction sites to workers, sub-contractors, guests, and the general public across the globe

The Construction Safety Signage FAQs Ultimate Guide
Let’s dive right in:

1.0 Product Overview

1.1 What is a construction safety signage?

Construction safety sign
Figure 1 Construction safety sign

You need to contact us as soon as possible using our website or call our customer care agents for assistance before 24hours elapses.

If the shipment process has not kicked off, we will halt the order and start the refund process. If the shipment process has started, you shall be responsible for freight charges

We shall also charge you for the cancellation of products that have already reached the delivery address.

We encourage correct shipment information to avoid charging you extra costs for the incorrect delivery address. You can call our helpline for assistance in filling in shipment information.

1.2 What are examples of construction safety signage?

There is various construction safety signage that includes mandatory construction safety signage, prohibition construction safety signage, warning signs, and danger signs.

  • Mandatory sign –This demands you do not do some things within a particular construction site.
  • Prohibition  sign- There are certain movements that you might be barred from conducting for the sake of your safety. For example, the sign KEEP OUT.
  • Warning construction safety signage-These are meant to alert and make you aware of imminent dangers in construction and maintenance projects. As a staff /visitor this will enable you to take extra caution in the construction site.
  • Danger construction safety signage-Particularly alerts you on the likelihood of fire hazard and therefore makes you get prepared in the event if something goes wrong.
  • We also have fire construction safety signage that bears fire safety signs. These safety signs are red. We also have emergency information construction safety signage.

1.3 Why is construction safety signage important?

Importance of construction safety signage
Figure 2 Importance of construction safety signage

Construction safety signage provides awareness of the possibility of danger in a construction site. Construction safety signs are important for workers, visitors, and staff safety.

It enables workers to be fully equipped in case of emergencies. It also suggests the importance of wearing personal protective equipment. This ensures a smooth evacuation process during an emergency.

It ensures that in case of an emergency the injured can be quickly attended to. The construction sites or maintenance projects are well equipped with first aid kits for emergencies.

Lastly, construction safety signage is an important communicator in reinforcing safety by issuing instructions in clear messages that are visible from a distance.

1.4 What are the quality standards for construction safety signage?

The quality standards for construction safety signage follow OSHA standards and safety protocols by use of different designs and principles to prevent injuries in the hazard areas.

The following are the quality standards:

  • Colors are very crucial in that different colors convey different messages. The purpose of having a standard color is to capture attention quickly for immediate response in case of emergency.
  • For example, In Construction fire safety signage, red color is used in danger signs and equipment such as fire extinguishers.
  • Construction safety signage has specific standard dimensions. This ensures construction safety signage observes certain medullary height, height geometry, and specific height letters depending on the type of signage.
  • Construction safety signage has standard layouts. For example, they may have borders to achieve contrast in the safety signage to increase visibility.
  • Another quality standard of construction safety signage is that the design of symbols is made detailed and simple for easy interpretation.

1.5 What are the types of hazards found in construction sites?

Construction site hazard
Figure 3 Construction site hazard

A construction site is an area where building and project maintenance is taking place. This place area zone is considered hazardous since there is the presence of hazardous materials, heavy machinery, and hazardous tools.

The following are the hazards found:

  • Trips and danger of falling objects-Slips may be caused by the presence of wet floors.
  • Risks from moving objects that may cause injury. At a construction site, we have a lot of machines that are constantly in motion as they perform operations in the construction site.
  • A lot of noise pollution that may harm the ear drums-Use of drills and noise from concrete mixer machines produce eardrum damaging sounds and therefore need to wear ear protective equipment.
  • Loose chippings and asbestos may cause harm-During a road construction or building, these loose chippings may cause trips and result in fractures 
  • The danger of electrocution in areas with high voltage in the construction site-Areas with lots of wires with high voltage is considered hazardous and there is a need to take a lot of caution.
  • High risks of inhaling airborne fibers and cement dust.
  • Harm from manually handling materials and tools such as the electric hand drills which emit a lot of powerful vibrations.

1.6 How do you install construction safety signage?

Installation of construction safety signage varies depending on the materials used to make the signage.

Those made of plastic normally comes with pre-drilled holes and mounting screws. This rigid plastic construction safety signage is just mounted on the walls using the screws.

They may also come with self-adhesive glue for backing to make it tighter on the wall.

Products that are made with printed vinyl is self-adhesive and is characterized as being photo luminescent. These printed signs have to peel at the back for easy stacking on flat and curved surfaces.

Some reflective construction safety signage is offered with holes and bolts for screwing on surfaces.

Construction safety signage tape is rolled around the intended place that is protected. For example, to warn people of collapsing drainage in a construction site.

Lastly, we have portable construction safety signage. These just place it on the ground to communicate the message you want. For example, MEN AT WORK.

1.7 What are the factors to consider before setting up construction safety signage?

Construction site
Figure 4 Construction site

 

You need to be able to determine possible hazards within the construction site before setting up construction signage. Ensure that the construction safety signage has proper symbols, texts or wordings, and color.

Consider selecting proper safety tags that observe OSHA protocols for emergencies. Construction safety signage should be placed properly and carefully within the hazard area.

You also need to ensure all safety equipment is properly placed within reach and is identified with the correct labeling and colors.

You need to consider an appropriate location that will communicate exact imminent danger in the hazard area. For example, only will you place dangerous construction safety signage where there is the likelihood of danger of fire.

Ensure the construction safety signage is visible to all people, staff, and visitors. This is made possible by placing it in an open area higher.

You need to be able to review the signage setup every other time a new danger/hazard has been introduced. Self-adhesive construction safety signage needs to be mounted on wall surfaces that do not have any pictures/writings for visibility and to avoid confusion.

1.8 What are the quality controls procedures for construction safety signage?

Approved construction safety signs
Figure 5 Approved construction safety signs

Construction safety signage follows OSHA standards that are universal for preventing the occurrence of hazards and post-hazard emergency responses in the workplace. The following are quality controls followed:

  • Construction safety signage is categorized according to use. For example, danger signs warn of specific hazards and caution signs alert of possible hazards.
  • It follows specific design features to prevent them from being hazards. The signage is supposed to be blunt and not sharp.
  • The texts and wordings need to be short and precise for easy interpretation.
  • There is a need to incorporate accident tags within the hazard area. The tags should have the main message and the signage word. For example, the Signage word ‘’DANGER’’.
  • Safety signage incorporates pictographs that symbolize the hazard in the area.

1.9 Where can I install construction safety signage?

You can install construction safety signage in

  • Building construction site.
  • Ongoing Project maintenance 
  • Warning in a road construction
  • Actual activity area that includes traffic and buffer spaces.
  • Road transition sections where vehicles are redirected
  • Road termination region where construction ends, and vehicles redirected back to the main road.
  • Bridge and drainage construction sites

1.10Apart from construction safety signage, what other safety signage do you have?

At Foison Metal, we do have a wide range of safety signs that you can choose from. Some of these include but not limited to:

  • Safety zone signage-Commonly used to protect workers from getting injured at the workplace
  • Laboratory safety signage –Conveys safety information in the laboratories
  • Road safety signage-Found on the roads to prevent accidents from occurring.
  • Emergency information signage-This conveys safety information for an emergency to smoothly take place.
  • Warning signage-This signage alerts on the impending dangers within a hazard area
  • Prohibition signage-This signage prevents you from doing certain things in the hazard area
  • Mandatory signs-It demands you strictly follow certain safety directives when in a hazard area.

1.11 Do you ensure standardization of construction safety signage materials?

Yes, we do ensure standardization of construction signage materials. Different signage materials represent different safety signage. At Foison Metal we manufacture durable quality materials to suit you.

1.12 What materials are used in making construction safety signage?

Below are the materials we use to come up with quality construction safety signage.

  • Aluminum materials-Construction safety signages that are made of aluminum are accompanied by pre-drilled holes for installation.
  • Plastic (PVC) materials-They are light and easy to carry.
  • Permanent vinyl-They are self-adhesive and are placed on curved or flat surfaces.
  • Non-permanent/removable vinyl-They is easy to remove since they are commonly used where temporary signage is required.
  • Lastly, we have magnetic materials-These are placed on metal or machines. The placed area should not be in motion.

1.13 What are the advantages of using construction safety signage?

Construction safety signage
Figure 6 Construction safety signage

Some of the advantages of construction safety signage include:

  • Keeping people off from getting injured.
  • Creating awareness that certain areas are hazard-prone areas and there is a need to take caution.
  • As an employer, you reduce the chances of accidents in the areas of work.
  • As an employer also, you minimize close monitoring of workers or visitors simply because the construction safety signage speaks for itself.
  • It enables you to tackle rescue missions with ease because of marked safety evacuation routes.
  • It is easier to control the spread of hazards especially in the event of a fire outbreak since it is easier to reach extinguishing tools.
  • These reminds workers and visitors of the need for wearing personal protective equipment. For example, helmets and safety boots where there is the likelihood of an encounter with rocks.
  • Construction safety signage saves lives.

1.14 What are some of the hazards presented by the use of construction safety signage?

  • You can prevent the occurrence of deaths by the use of construction safety signage 
  • You can prevent minor injuries such as bruises and fractures of workers.
  • Construction safety signage prevents accidents between vehicles working on a construction site.
  • It prevents children from falling into unfinished trenches and drainage by the use of construction safety signage tapes.
  • You can prevent slips, trips, and falls. For example, a slippery floor may cause fractures.
  • Construction signs prevent head injury from falling objects.
  • It also prevents explosions in areas with inflammable gases such as in a filling station.

1.15 Are there specific considerations for choosing construction safety signage?

Customized safety signage
Figure 7 Customized safety signage

Yes, there are specific considerations when choosing construction safety signage. Some of these considerations include: 

  • Your construction safety signage should correspond with the imminent hazard you want to represent. For example, in an area where their transition of vehicles from the main road to a diversion the below sign should be used.
  • Your construction safety signage must bear colors that reflect the hazard you intend to make aware of. Red colors for example are used to warn of fire dangers.
  • Consider the area you need to put the construction signage. For fields, you might need signage with stands whereas on bent surfaces you may require Plastic vinyl.
  • Consider the duration you want to communicate about safety in the construction. For temporary signage, you may use portable signs/temporary vinyl instead of permanently mounted signage fixed with screws.
  • Choosing construction signage with pictographs for efficient awareness of the intended message should also be considered.
  • You can consider location. Outdoor and indoor construction signage may use different materials. For example, outdoors use reflective aluminum materials mostly.

2.0 Design and Customization

2.1 What are the various types of construction safety signage?

We have several construction safety signages:

  • Mandatory construction signage-They is very exact on certain directives that should be undertaken in construction sites. For example, you MUST wear a helmet beyond this point. Safety boots must be worn.
  • Warning construction safety signage –This signage alerts and bars anyone from doing certain things within a construction site that may lead to injuries. Text is in black with a yellow background for example SLIPPERY FLOOR.
  • Prohibition construction safety signage-This prevents you from doing certain things in a hazard-prone area. This signage is usually in black text with a white background.
  • Danger construction safety signage-This signage warns of specific imminent danger that is most life-threatening. They are in black text with a red background on an oval shape.
  • Safety construction signage-They convey instructions that are related to health and safety in a construction site.
  • Emergency construction signage signs-They have information on the location of emergency accessories and equipment. The emergency signage is in white text and green background.

2.2 Do you allow customization of construction safety signage?

Yes, at Foison Metal we do allow customization of construction safety signage. You can share with us your ideas of the designs you need. We come up with good signage to suit your needs.

2.3 What is the medium size for construction safety signage?

Medium safety signs
Figure 8 Medium safety signs

Any Medium construction safety signage needs to be 8.5′ by 11′ as per the OSHA size policies and also the text on the signage needs to be read clearly at a distance of 1500MM. We also offer customization and other adjustments to the signage depending on your type of hazard.

2.4 What are the designs and shapes that construction safety signage has?

Safety signs designs
Figure 9 Safety signs designs

There are many designs and shapes of construction safety signages. However, the simplicity of the designs is encouraged and unnecessary details should be omitted. 

A combination of supplementary signage, an arrow, and graphical symbol signage may be merged to form one-directional constructional safety signage.

A combination of yellow and striped, black can be used to indicate hazard zones. We also have signage with colored borders to boost contrast for better display of contents in the construction safety signage.

Construction safety signage also comes with different shapes such as triangles, circles, rectangular shapes, and oval.

2.5 Do you make construction safety signage with pictograms?

Yes, we do incorporate pictograms in the signage. Pictograms indicate the possible hazard likely to be encountered in the hazard area. You can contact us for more information concerning the same.

2.6 How long can construction signage last?

We manufacture our signage using durable and quality materials. Durability will depend on the type of materials used even though outdoor and indoor signage deter due to different fading rates.

2.7 What are the shapes that come with construction safety signage?

Construction safety signage shapes
Figure 10 Construction safety signage shapes

Various shapes that construction safety signage comes with can be classified with being Regulatory, warning, and information signage.

Regulatory 

  • Triangle shape signals motorists to slow down and give way to the oncoming vehicle. 
  • Circle shapes-Circles with red inside stop drivers from coming as construction or heavy machines are on an operation.
  • Octagon shapes-It guides motorists and vehicles on what and what not to do. It can also show WRONG WAY signage.

Warning

  • Pennant shapes-Warns vehicles do not overtake due to heavy traffic or signal ongoing construction ahead.
  • Diamond shape-This signals that the road ahead is damaged or road condition ahead very dangerous. Therefore, there is a need to slow down and be extra cautious.
  • Pentagon-Conveys message that pedestrians or children are crossing and hence there is need to slow down.

Information signs

Rectangular shapes –they are mainly used to inform vehicle drivers of certain road directives. For example, Two-way traffic ahead.

2.8 What is the importance of background color in construction safety signage?

The use of color in construction safety signage must correspond to the purpose of the signage. Therefore, background color creates a sharp contrast boosting the clarity of the text inside the shape.

2.9 Does construction safety signage have standardization marks?

Yes, we do use standard marks as stipulated by the OSHA marking regulations. OSHA ensures that specific colors, shapes, and designs comply with universal standards.

It categorizes construction signs into three broad classifications namely: Danger, caution, and safety instruction signage.

It also directs universal symbols such as safety alert symbols that indicate personal hazards exist in case of injury.

Symbols are used to assist those that cannot read and write and also enhance quick interpretation of safety signages.

Besides symbols, colors are used to convey different messages in the construction sites. Red for danger alerts, green for safety information, and yellow for warning.

Construction safety signage pays attention to the letter sizing of these products. The size of the wording should be short and to the point to avoid ambiguity.

In addition, the signage word letter height needs to be 50% greater than the size “H” in the text.

At Foison Metal we also consider the placement of construction safety signage in your workspace. Contact us for customization for higher visibility features.

2.30 Can I share my designs?

Yes, you are allowed to share your designs with us. You can reach out to us via our customer care agents for a better discussion on where to send your designs.

2.31 Does your construction safety signage come as they appear in pictures?

Figure 11 Construction safety signage appearance
Figure 11 Construction safety signage appearance

Yes, our construction safety signage appears exactly as you have seen them in the pictures. We value you and we always make sure you receive exactly what is displayed in our portfolio.

You are also free to contact us for free samples if you need one. We shall always be glad to deliver to you.

2.32 Do you offer free samples of construction safety signage?

Yes, we do offer free samples of construction safety signage once you have requested. We would love you to get a real test of our products rather than a theoretical view.

Feel free to request and we shall deliver. We shall also appreciate feedback once you receive the sample.

2.33 Does construction safety signage come with mounting accessories?

Yes, our construction safety signage is accompanied by all mounting accessories making it easier for you to have a smooth installation process. For example, bolts, washers, and fasteners.

2.34 Do you offer free samples?

Yes, you can request free samples and we shall deliver them to you. For free samples, you can contact us, and we shall communicate on how to get them. We shall appreciate any feedback from you.

2.35 What are the quality expectations of the products?

At Foison Metal, we assure you of appropriate quality and durable constructional safety signage. We follow all quality standards in the manufacturing process.

We also assure you that with our product, you are also going to meet your work/target expectations.

2.36 How do I share my designs with you?

You can share your designs with us via our website. You can also contact our customer care agent.

2.37 Are the materials used recyclable?

Yes, our materials are recyclable such as PVC. At Faison Metal, we are environmentally friendly, and we ensure we collect worn-out constructional safety signage.

In case of worn-out signage, you can reach out to us via our customer care agent for directives on how we can collect recyclable materials.

3.0 Order and Payment

3.1 What are the procedures for placing an order for construction safety signage?

Order Placement Procedure
Figure 12 Order Placement Procedure

There are several ways you can use to place an order which you can get on our website. You can follow the following steps to help you make an order with us.

  • Visit our website
  • Type a word in the search window to what corresponds to the product you need.
  • Browse by category window and locate related groupings from the dropdown.
  • Select and view price ranges, type, and sizes
  • Select and click “Add to cart”.
  • Pay by filling a MasterCard pin.

3.2 What payment terms do you have?

You immediately pay once you have placed your order.

3.3 Can I request a proforma invoice?

Yes, kindly contact us or email us and we shall gladly send you a proforma invoice.

3.4 How do I contact your customer service agents?

You can visit our website for contacts or check our customer service agents online.

3.5 What payment methods can I use to pay for construction safety signage?

payment methods
Figure 13 payment methods

You can pay fully or make a down payment via credit card, PayPal, or bank transfer.

3.6 How much does construction safety signage cost?

Construction safety signage costs vary depending on the type of materials used and the size of the signage. You can also be able to check with us different costs of construction safety signage via our contact.

3.7 What is the minimum quantity before placing an order?

Minimmum order quantity
Figure 14 Minimmum order quantity

Our minimum quantity for placing an order is 100 pieces.

3.8 Do I require specific information in the ordering process?

No, you do not require specific information in the ordering process. All you need to do is visit our website and everything we have will be displayed by moving the dropdown.

3.9 Can I use third parties to request construction safety signage?

Yes, you can use third parties to make a request. However, we encourage you to use your credentials in placing an order for security reasons.

At Faison Metals, we always want our products to reach our clients safely and in good time.

3.10 Do you have a specific construction safety signage lead time?

Yes, we do have a specific lead time for our products, but we follow up to ensure our products are served well. A maximum of 7 to 10 working days ensures products get to our clients without delays.

However, this time may vary depending on the size and bulkiness of the products that have been requested.

4.0 Shipping and Delivery

4.1 Do you handle shipping costs on behalf of the customer?

No, we do not handle shipping costs, but we only charge a fair shipping cost. For bulky products, you can contact us to know our shipping rates and more information concerning the shipping of products.

4.2 How do I know my construction safety signage is safe while on transit?

At Foison Metal we help you keep track of the goods on transit. You can also be able to monitor by viewing the status of your product from the manufacturing process, packaging, and transit whereabouts.

4.3 Do you offer warehousing services?

Warehouse
Figure 15 Warehouse

No, we do not offer warehousing services, but you can contact us, and we shall recommend you if you need one.

4.4 Where do I get the invoicing procedure?

You can get our invoicing procedures at our website, or you can also contact us for more information.

4.5 Do you have a minimum shipping order?

Yes, our minimum shipping order is 100 pieces.

4.6 What documentation do I need to have to receive my order?

You need to have personal credentials like a passport or passport number and a payment receipt you received after making the payment.

4.7 Should I have to worry about your packaging of construction safety signage?

No, we use high-quality packaging materials that are well cushioned and waterproof to keep your product safe and with no damage.

4.8 What is the average delivery time?

Our average delivery time for a product ordered may take 10 to 15 days excluding weekends. For sampling requests, the average delivery time may take 5 to 7 working days.

4.9 Do you have restrictions on where to ship to?

No, at Foison Metals we ship everywhere and make sure the product reaches our clients to their closest towns as possible. On our ordering channels, you shall be provided for nearest towns to you as your collection stations,

4.10 Do you have a standard shipping fee?

No, we do not have a standard shipping fee in that shipping fee depends on the number of products ordered.

Shaping fee may also depend on the bulkiness of products ordered. In this case, we do offer a fair deal on the shipment of goods ordered in large quantities.

5.0 Replacement and Returns

5.1 What are the replacement and return policy?

Refund
Figure 16 Refund

We guarantee our customers satisfaction and in case of a return or replacement do not hesitate to reach out. We are always here for you.

Replacement policy

Our mandate is to make sure you get your product on time without delays. This is also very important to us to keep and maintain a good reputation.

When you get yourself with fewer quantities of products than requested, we shall replace the same products as per your order. We shall send you the replacements with no shipping charges.

If you need the products faster than normal shipping time some charges may apply.

At foison metals, we shall carry out shipments using the same ordering method and concerning arrival time, please contact us for more information.

Return policy

As our customer, if you are not satisfied with the product, we are flexible to correct the problem. We may remanufacture the product also to suit your needs or even replace it with another new product.

If you need a refund, we shall appreciate it if the products are returned using the same transit process it got to you. The returns need to come back unused and with the exact original packaging 

You can decide to get another product or refund the money however some percentage may be taken out to compensate for the manufacturing process.

At Foison metal we deeply encourage you to contact us when returning a used construction safety signage via our customer care agents.

5.2 Does construction safety signage have a warranty?

Yes, construction safety signage comes with a warranty. Although you are limited to defective products only that have been placed in the normal working environment.

At Foison Metal we are limited to replacing the defects within 1 month. You are required to return the entire product for the determination of defective parts.

You need to note that we do not necessarily issue a warranty except for the defective parts. You can contact us for more information concerning the warranty through our helpline.

5.3 What happens if I order the wrong construction safety signage?

Construction safety signage that has been wrongly ordered can be returned to us using the same delivery freight to us.

We do charge 15% of the purchase amount for restocking purposes and you shall cater for freight charges. Please do contact us for more details on returned goods.

5.4 In case of damage during transit, do you cater for the damages?

At Foison Metal we are fully responsible for goods damaged during transit because we are responsible for all goods until they reach you. You are required to take a picture of the damaged goods and send it to us using our formal channels.

You need to be prompt in returning the damaged product for the repair process, replacement or refund to take place.

5.5 How long does the replacement procedure take?

The replacement procedure will take the same speed as the original construction safety signage. You can check our website for more information.

5.6 Will I be notified when the replacement has been done?

Yes, we do send notifications via direct message, or you can check your online freight status.

5.7 Can I be able to know the status of returns?

Yes, you can be able to track any of our products on transit, and if you are having a problem, you are free to contact us.

5.8 How do I notify you in case I get excess products than ordered?

You can notify us using our formal platforms such as our website or also you can contact our customer care agents. We can plan on how to pick it up within a reasonable time frame. Just know that we value such honesty.

5.9 Do I get my money back for missed time deliveries?

At Foison Metal, we try as much as possible to get the products to you on time. We encourage you to check on the status of the product as it is in transit.

 In the event where you paid excess money for you to get your product at a specific time, you can apply for a refund. If you decide you no longer need the construction safety signage you can apply for a full refund.

6.0 Cancellation and Refunds

6.1 What is the cancellation procedure?

Cancellation
Figure 17 Cancellation

You need to contact us as soon as possible using our website or call our customer care agents for assistance before 24hours elapses.

If the shipment process has not kicked off, we will halt the order and start the refund process. If the shipment process has started, you shall be responsible for freight charges

We shall also charge you for the cancellation of products that have already reached the delivery address.

We encourage correct shipment information to avoid charging you extra costs for the incorrect delivery address. You can call our helpline for assistance in filling in shipment information.

6.2 Can I swap products?

No, we do not allow trading one product for another. You can either order another product or cancel an existing order. We suggest you reach out to us on such matters through our contacts.

6.3 What Is your refund policy?

 If you are dissatisfied with our construction safety signage you can also enquire with us on the details concerning our refund policy. 

At Foison Metal, we are confident that you shall always receive a fair value of your money because we are always ready to serve you.

6.4 Can I expect a full refund on returns?

No, we do not offer a full refund of returns because we charge 15% of the purchase price to cater for restocking. You can visit our website for detailed information concerning the same.

6.5 Will I be notified of the cancellation of my order?

Yes, you shall be notified of any order canceled via our call center agents or we can send you a notification in your email.

6.6 Will I be able to make another order after the cancellation of the previous order?

Yes, you can make another order but after the first cancellation procedure has been done. You can call us using our helpline and we shall offer you maximum assistance.

Send us a free inquiry request