Manufacturer Of High-Quality Cut Out Metal Letters
Foison Metal Makes Cut Out Metal Letters That Are Completely Customizable To Your Preferences And Liking
Foison Metal: Producing Premium Cut Out Metal Letters for Wholesale
About Our Service
Our Featured Products
Foison Metal Cut Out Metal Letters, Specifically Adapted and Finalized in Top Standard
Metal Cut Out Letters
Stainless Steel Cut Out Letters
Steel Letter Cutouts
Aluminum Cut Out Letters
KNOW MORE ABOUT US
Foison Metal is well-known for using high-quality raw resources in an environmentally conscious business that includes 100% post-consumer waste.
Our quality planning to provide all the products of the highest quality even as remaining inside of your expenditure, putting your situations, along with your specific needs and expectations, first.
Foison Metal’s main objective is to provide exceptional client service in the industry. Enable us to help guide you in creating sensational cut out metal letters for your business.
Why is Foison Metal product trusted?
What our clients are saying
Foison Metal – The World’s Trusted Supplier of Cut Out Metal Letters
Foison Metal’s goal is to create environmentally safe cut out metal letter manufacturing techniques as well as safe working conditions. We make a point of trying to instill our guiding values and promoting issues of sustainability and commitment, the impact of that may enhance far beyond our own company.
Frequently Asked Questions
1.0 Product Overview
1.1 What are cut-out metal letters?
Cut-out metal letters are letter signs that are cut out from a sheet of metal. Cut-out metal letters can come in different fonts and sizes. The metal sheets can be in different thicknesses for up to one inch.
Cut-out metal letters are cast using specific techniques making them outstanding and an attractive way of branding logos. Cut-out metal letters are available in different designs, shapes, colors, thicknesses, and different finishes.
Cut-out metal letters can also be available in a range of styles and specifications provided by the client.
1.2 Where are cut-out metal letters used?
Cut-out metal letters can be used both indoors and outdoors to write signs where need be. Businesses use metal letters to make signs and logos stick out.
Some customers use cut-out metal letters for the decoration of rooms and houses.
Cut-out metal letters are a good advertisement strategy for small business owners to boost themselves due to the outstanding and attractive features they have.
Cut out metal letters can be used on outdoor businesses such as;
- Coffee houses
- Outdoor decorations
- Decorating weddings
1.3 Which materials are used to cut out letters
We have plenty of options for materials used to manufacture cut out metal letters such as:
- Stainless steel
Each metallic sheet has a unique feature to it that makes your brand logo look good and attractive.
1.4 What are the benefits of cut out metal letters to a business?
A business with no sign is assigned no business. Cut-out metal letters enable the business to be attractive and have a bright appearance that promotes the business by capturing the attention of prospective users who see the logo.
The business will be covered in terms of durability since the material used to cut out metal letters is highly durable.
1.5 How are cut-out metal letters hung?
If the cut-out metal letters are to be hung on the wall, use the construction adhesive on the cut-out metal letter the place them.
Use painter’s tape to keep the cut-out metal letters in place up to when the adhesive sets.
1.6 Can cut out metal letters be hung on walls?
Cut-out metal letters can be placed on walls on buildings for branding purposes. They are hung on walls for decoration.
Cut-out metal letters are hung on all types of walls, both painted walls and unpainted walls.
1.7 How are large is the size?
Large cut-out metal letters are produced using the same technique as small cut-out metal letters.
The flat metal sheet is placed on a table where high-driven water jets or lasers cut through to make each letter.
2.0 Design and Customization
2.1 What are the finishes available?
The finishing of cut out metal letters can be left with a;
- Satin finish
Satin finishes are usually velvety, they do not have as much light as the glossy finishes.
- Natural finish
These are finishes that are cut out from metal sheets and used without any painting or finishes
- Painted finish
These are finishes that are painted after the designs. They can have natural colorless paint or paint with color.
- Surface pigmentation finish
Pigments are insoluble particles that have color and gloss. Surface pigmented finishes prevent corrosion to the cut-out metal letters. Hence, this makes it a good finish.
These are finishes that are painted or designed like the walls that they are placed on.
- Matte finishes
These finishes often absorb light and do not reflect it. Matte finishes are not very durable like other finishes.
- Glossy finishes
Glossy finishes are usually those finishes with so much lighting and are not as dull and velvety as satin finishes.
- Brass and copper finishes
- Steel finishes
- Bronze finishes
2.2 Is there a limit on thickness?
Our cut-out metal letters are of different thicknesses and we can custom make them depending on our clients’ preferences, budget, and material. But, as from a minimum of a quarter-inch depth and 2 inches height to over 24 inches
2.3 Do cut-out metal letters rust?
Depending on the materials used to cut out metal letters like rustic steel letters, some cut-out metal letters can rust especially if those that are supposed to be indoor are placed outside without adding a protective coating.
2.4 Are all letters available?
Cut-out metal letters come in all the alphabetical letters, the client can order any letter or suggest the name of the company logo being used or the wording that the client wants.
2.5 What is the difference between light-up cut-out metal letters and the normal cut-out metal letters?
Yes, there is a great difference between the two because light-up cut-out metal letters are drilled into a small hole inside the metal then insert small bulbs to illuminate. light up cut-out metal letters are more attractive than the normal ones, especially at night. This makes them a good choice for signage.
2.6 Can I come up with my new designs of cut-out metal letters and share them with you?
Yes, we encourage new ideas because sharing the new ideas makes us come up with quality products. We will highly appreciate the customer support.
However, we are limited to the choice of ideas to put on our product.
2.7 Can I get a unique color of cut-out metal letters?
Yes, you can get a unique color and design depending on your preference. We custom make our cut-out metal letters according to the customer’s request.
3.0 Order and Payment
3.1 How can I order cut-out metal letters?
You can make your order for cut-out metal letters through our website or visit our shop physically to place your order.
Preferably, you could talk to our customer care agents to place your order or they can take you through the process of making an order on cut-out metal letters.
Payments can be made through Visa Card, PayPal, American Express, or Mastercard.
3.2 Do I pay for my order before or after delivery?
We do advise payment before delivery to initiate the shipping process and get the funds to ship the order quickly.
We do Payments before delivery because it is more recommended since it helps reduce the risks involved with the production of the cut-out metal letters.
So yes, we recommend payment before delivery.
3.3 What is the process for placing an order?
The process for making an order with us is outlined on our website with the following steps
- Select the cut-out metal letters you would like to purchase from our store website and add them to your cart.
- Enter your most important details which are your name, telephone number, and address where the cut-out metal letter order is to be delivered.
- Select a suitable delivery method that is available and convenient to you.
- Choose a payment method that you are comfortable with, we accept payment plans like;
- Master card
- American Express
- After you have fully placed your order, a confirmation is done to avoid potential issues that may arise with our clients.
If any issues are identified an email is sent to the client to rectify them before continuing with the order process
- Once all the relevant information is verified and the order is ready to be dispatched, your payment is processed and your order processed officially.
- Your items are then processed from our shop for transportation to the specific address you provided, with the delivery method you chose.
3.4 Do you have customer services?
Yes, we do have customer care agents to direct you on any issues you have.
Feel free to speak to our customer care service providers any time of the day whenever you want to inquire about our cut-out metal letters.
The customer care number is provided on our website.
We also have an email address provided on our website and talk to our customer care through email when there is a problem with our cut-out metal letters or when asking about our letters.
3.5 Is there online help when placing the order?
We provide online help through our emails, talk to our customer care services through our emails to help you through the placement process.
Our customer care responds immediately when emailed and can be relied upon for a successful guide.
3.6 Do you offer after-sale services?
Yes, we offer after-sale services where our online customer care takes you through the installation process
You could also inquire about any mounting questions you have.
3.7 What are the terms and conditions for placing an order?
Our terms and conditions when ordering and paying are;
- The client must include the relevant information when placing the order. The relevant information consists of the name, telephone number, and address to where the order is to be shipped.
- Our orders are only processed during working hours. Check our website to see our working hours or communicate with our customer care to direct you
- Our orders on cut-out metal letters are only processed within 48 hours from the first working day after the order has been placed.
- Payments must be made at the time of order. We do not offer payment on delivery; payments are to be made before the order is fully processed.
- No discount is given to the client
4.0 Shipping and Delivery
4.1 Is the shipping cost included in my order cost?
No, the shipping cost is paid separately and not included in the order cost.
The shipping cost is the cost of transportation and postage for the order to get to the client’s address, the shipping cost is not the same as the order cost.
Check our website to know the shipping prices on the various items you have ordered for, or speak to our customer care service.
4.2 How well is your packaging?
We prioritize the satisfaction of our clients so much, our packaging on cut-out metal letters is done carefully to avoid mishandling during shipment.
4.3 Do you offer twenty-four hours delivery?
We do not have a twenty-four hours delivery. Most of the time we make our deliveries between nine and seven AM on any day of the week.
The delivery time varies for each client based on the distance of the delivery address from our warehouse.
4.4 Do you offer physical pickup options from your factory?
Yes. If you prefer to pick up your items, please let us know ahead of time.
4.5 Can I change my pickup address?
Yes, you can change the pickup address on your order for cut-out metal letters but make sure to communicate before your shipment is dispatched.
Once your shipment is on the way, it will be difficult to change your pickup address.
4.6 What if my order goes to the wrong address?
Tracking of shipment helps our clients know the progress of the shipment, if the order is delivered to the wrong address, contact our customer care through mail or call immediately to deliver it to the right address.
5.0 Return and Replacement
5.1 What is the replacement process?
Packages are eligible for return if; We shipped the wrong item, the items were damaged during the shipment process or on arrival.
The replacement procedure is as follows;
– Communicate within 14 days after the delivery has been made.
– Fill the return authorization form from our website to start the replacement and return process.
-We will send you a return authorization number
– After receiving the return authorization number, pack and ship the items back to our stores
-The replacement procedure is explained more on our website.
5.2 What is your replacement policy?
If our clients are not hundred percent satisfied with the products, they should send them back within the specified days from when the order on cut-out metal letters has been delivered.
- We will refund the cost fully.
- We will not refund the shipping costs involved.
- A return authorization must be requested from us.
- The serial number of the cut-out metal letters must be verified before the order is returned
- The refunds are credited immediately after verification to the client’s visa, master card, American Express, or the credit cards and debit cards used to make payment.
5.3 Can the entire order be returned when only a few are defective?
Yes, the entire shipment can be returned if only a few are defective. Returning the whole shipment makes it easier for us to repackage the whole order without errors.
Go through our return and replacement procedure on our website before initiating your return process on your order of cut-out metal letters.
5.4 After how long am I supposed to return an order?
When you want to return your order on cut-out metal letters, you should do so immediately when you realize the order is defective or immediately you notice the goods are not up to the standard you expected.
The earlier the communication about the return and replacement, the earlier the goods will be put back for transportation to your delivery address.
5.5 How do I go about the return and replacement procedure?
Communicate within the specified number of days after receiving your order.
Fill the replacement and return form provided on our website.
Give a call to our customer care for guidance or email us through the provided email address on our website.
Follow all the replacement and return policies provided on our website to initiate the return process.
6.0 Cancellation and Refund
6.1 How do I go about the cancellation and refund of my order?
Cancellation and refund of cut-out metal letters are very easy and simple especially when buying them online. You will need to log into our website on the online shop. To cancel your transaction, you need to;
- Log into our website and log into your account which you used to place your order of the cut-out metal letters.
- Go to the menu and select the cancel option request
You need to have legal requirements for the cancellation and refund as required in the cancelation and refund terms. Alternatively, you can contact our customer care for further inquiries about the cancelation and refund process of your cut-out metal letters order.
6.2 Can I place another order after the cancellation of an order?
Ordering immediately after the cancellation of cut-out metal letters is not allowed, especially when the shipment is in transit because the order has already been dispatched. Ordering of a new package can only be done if the canceled order has not been dispatched.
6.3 How can I know if my cancellation and refund process has been successful?
Immediately the order has been canceled, you will receive an email, that will notify you that your cancellation and refund request has been received and is being processed. Alternatively, you can track your refund status in the refund history on your account.
The refunds take seven working days to be credited back to your account after the cancellation has been successful.
6.4 What are the reasons for the cancellation and refund?
The following can be the reasons why a client can cancel an order;
- If the expected delivery date has changed and the product is arriving at a later date.
- If the customer finds a cheaper alternative to the cut-out metal letters.
- If the client gets a bad review about the product from friends and family after placing the order.
- If the ordered cut out metal letters are not needed anymore.
- When the seller does not offer cash on delivery.
- When it’s the customer’s mistake that the package is delivered to the wrong address.