Foison Metal

The Best Metal Crafts Factory in China

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Made From The Best Customized Tobacco Grinder Manufacturer In China

Foison Metal Produces Most Effective Tobacco Grinder That’s 100% Customizable To Your Choice And Liking. Portable And Easy To Use

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Foison Metal, Guarantees High Quality And Long-Running Products

Foison Metal is an established company for providing high-end customized metal products and supplies. Our goal is to continually aim for unmatched service to your needs by producing and creating the finest metal crafts that we offer worldwide. 

Foison Metal’s custom tobacco grinder is made and delivered utilizing different very good quality materials to best suit your particular solicitations and unmistakable plans by our specific plan group that consistently practice their ability.

Using the expertise and researching for innovations to better our production even more for your needs. We cooperate collectively to give extraordinary items to your image or business.

About Our Service


Tobacco Grinder are made from high-quality materials, it can be made lightweight so it can be easy to carry anywhere.


Foison Metal's customers who have seen the quality that we produce consistently give their 5-star ratings.


Foison Metal take and check every detail on each step that goes onto the production process to make sure we ship our client’s orders in 7 days.


Customers would normally buy products from brands that have eye-catching tobacco grinder products.


We research and choose the materials that will make the tobacco grinder last and not degenerate.


Pre-ordering your tobacco grinder with us can give you exclusive benefits of free samples and quotes.

Assortment Choices

We can make whatever you need for your tobacco processors. You can look over any size, shading, print style, and completing cycle.

Quality Control

Foison Metal tooling unit offers unparalleled precision and brilliance.

Our Featured Products

Foison Metal Tobacco Grinder, Designed and Finished With Perfection and High-End  Quality

Tobacco Grinder with Handle

Made easier to use with the handle, to accommodate who would benefit most from their use.

Leaf Tobacco Grinder

Equipment to shred your tobacco leaves into a roll of your tobacco. Made easier to shred leaves, no need to use other tools for cutting tobacco leaves.

Herb Tobacco Grinder

Crushing the herb assists with diminishing the intensity as the dust and plant matter can regularly adhere to their fingers.

Metal Tobacco Grinder

Perfect for home or travel use, made to have a clean and elegant look and reduce any unnecessary material shavings mixed in the tobacco leaves unlike when you use a plastic tobacco grinder.

Know More About Us

Foison Metal is well known for using high-quality raw materials in an eco-friendly factory that uses 100% post-consumer waste. Our organization consistently needs to feature the best quality item that can likewise fit affordable for you.

Focusing on your particular prerequisites and solicitations, Foison Metal’s first concern is to give the best client assistance that there is in the business. Allow us to assist you with making basically enthralling tobacco grinder for your image.

Why Foison Metal Product Is Trusted

Sturdy Quality

Foison Metal produces a quality tobacco grinder that serves sturdiness that can withstand any environment.

Accessible at Hand

Our customer service is available 24/7 on the clock willing to assist our clients like you with your concerns and inquiries.


Our tobacco grinder are made to be durable and easy to use. We make sure that we complete your requests and standard in creating your order.


You can order tobacco grinder that are durable at a wholesale price even for bulk orders.

Our Factory Audit

Our clients

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What our clients are saying

Why You Should Trust Foison Metal, The World's Leading Manufacturer And Supplier Of Tobacco Grinder

Foison Metal is recognized for being an ecologically responsible workplace, therefore we are dedicated to ensuring a safe working environment and environmentally friendly production processes. This can be a stepping stone to spread awareness on using safe and environmental materials and processes.

Our company’s vision is to strive in our principles and ideas of being sustainable which can impact other brands and companies that partner with Foison Metal.

The Tobacco Grinder FAQs Ultimate Guide
Let’s dive right in:

1.0 Product Overview

Figure 1. Tobacco Grinder

1.1 What Is a Tobacco Grinder?

It is a small cylinder, usually made out of aluminum, plastic, and other materials designed to shred tobacco into fine, even strips.

1.2 After Using the Tobacco Grinder Do I Need to Clean It?

Yes, one needs to clean the tobacco grinder to maintain sharpness and efficiency. Tobacco grinders are like all the machines that need to be cleaned to be able to maintain durability. Cleaning your grinder also keeps it operating smoothly.

1.3 What Materials Are Used to Make the Tobacco Grinder?

Some of the materials used to make the tobacco grinder include titanium, wood, aluminum, acrylic, or plastic.

1.4 What Can You Use the Tobacco Grinder For?

The tobacco grinder can be used to break your cannabis up into small bits for smoother-hitting bowls or also to wrap in rolling papers and blunt wraps. The grinder can also be used to grind spices for cooking purposes.

1.5 What Is the Advantage of Using a Tobacco Grinder?

Figure 2. Advantages of Using Tobacco Grinder

The advantage of using a tobacco grinder is that it speeds up and simplifies the process of separating dry herbs and making it much easier to conserve your herbs when they are finely ground.

1.6 How Do You Use the Tobacco Grinder?

A grinder usually consists of three parts, two halves of a tobacco grinder that each have sharp, interlocking teeth and a collection chamber below the grinder to catch the shredded tobacco. 

After the tobacco is shredded, it can then be used in hand-rolled cigarettes, which benefit from finely shredded tobacco, or in snuff. Separate the two halves of the grinder. Place a pinch of tobacco in the 12, 4, and 8 o’clock positions.

 Press the tobacco down between the teeth of the tobacco grinder. The grinder will not close if tobacco is placed in the middle. Firmly press the lid of the grinder onto the bottom half, pressing into the tobacco. Hold the grinder upright and twist the lid back and forth. Continue twisting the lid, until it turns smoothly.

 Twist the lid completely around in one direction to ensure that all the tobacco is shredded. Tap the bottom of the grinder against a hard surface, to ensure all the tobacco is in the collection chamber. Remove the lid and the bottom half of the grinder from the collection chamber. 

The finely shredded tobacco is ready to be used. Some grinder has another chamber below the collection chamber, separated from the collection chamber by a fine sieve. The second chamber is designed to collect fine particles of tobacco that can be used as snuff.

1.7 How Many Types of Tobacco Grinder Are There?

There are several types of tobacco grinders that include; the metal grinder, titanium grinder, aluminum grinder, stainless steel grinder, plastic grinder, and caption grinder.

1.8 What Sizes Do the Tobacco Grinder Come In?

Grinders come in various sizes that include 4-1/2-inch, 5-inch, 6-inch, 7 inches, and 9 inches.

1.9 What Should One Look for In a Tobacco Grinder?

Figure 3. Elements of a Tobacco Grinder

There are various things one can look for in a tobacco grinder which include;

  • Aircraft-grade aluminum

When getting a tobacco grinder, you should ensure it is made of the best quality aluminum. It is recommended that one should purchase one that is made of aluminum because it is not only considered as being safer, but it will last for a long time.

  • Its teeth should be diamond-shaped.

When getting your tobacco grinder, you are advised to get one that has diamond-shaped teeth which has a sharp razor, which facilitates the grinding of cannabis properly as they will rip and tear it as required. When using a grinder that has teeth of this shape, you are sure of achieving not only a smooth grind but one which is consistent and uniform.

  • Kief catcher

This is another important feature that you should look for in a tobacco grinder. Get a tobacco grinder that has four chambers because it is of the best quality and also it allows you to collect smooth powder that is referred to as kief.

  • Storage container

The storage capabilities of a tobacco grinder are also an important quality. This ensures you do not need to purchase a separate storage container for your cannabis. It is also good that you purchase a grinder that has a lifetime warranty.

1.10 Is a Tobacco Grinder Legal?

Yes, tobacco grinder is legal in most countries. Many people use grinders for tobacco use. Grinders are legal in more than 50 countries in the world.

1.11 How Do You Repair a Tobacco Grinder When It's Faulty?

Grinders like other machines get faulty and we help pinpoint the most faulty parts and how to repair them. The various parts include:

  • Can’t lock spindle to change grinding wheels

If you can’t lock the spindle to change the grinding wheels on your grinder, you should check the wrench, spring, cap, shoulder pin, button, and more. You can save yourself the cost of repairing and do it yourself by following the manual provided.

  • Bad vibration

A tobacco grinder with bad vibration is difficult to handle. Take a look at the parts we have suggested as being the most common parts associated with a bad vibration. Once you have found the parts, read our tips for how you can fix this yourself.

  • Excessive sparks from motor

Seeing sparks coming from the motor of your grinder is a concern, but fortunately, it is something you can fix. We have made the process of diagnosing your power tool as easy as possible with a repair guide aimed to help you narrow down the part in question. Start by inspecting the carbon brush, armature, holder, and springs.

  • Motor spins but the grinding wheel doesn’t

If the motor spins but the grinding wheel doesn’t on your grinder, chances are that one of these parts will need to be replaced: the gears, flange, spindle, and coupler.

  • Smoke from tool

Seeing smoke coming from your grinder is a sure sign that a repair is needed. Parts that bring about this are the carbon brushes, armature, field, power cord, and switch. Hence use our repair guide manual to fix yourself.

1.12 Where Are the Tobacco Grinders Found?

Tobacco grinders are found in our various stores country-wide, supermarkets, and also on our websites that we have online for international orders.

1.13 How Do You Clean a Tobacco Grinder?

Figure 4. Ways of Cleaning a Tobacco Grinder

A tobacco grinder has several parts so we advise with the following steps.

  • Step 1: Disassemble the dirty grinder

Begin by taking apart and separating each chamber of your grinder. At this point, you can quickly harvest a little bit of leftover plant material by dumping out and saving as many loose leftovers as you can.

  • Step 2: Soak the grinder in alcohol

Place the grinder into a container of some sort- a Ziploc bag or large glass jar works best. Fill the container with enough isopropyl alcohol to fully submerge all parts of the grinder. Let the grinder soak for 20-30 minutes and agitate the container once in a while to help break apart plant residue.

  • Step 3: Scrub the grinder

Pour out the alcohol and use a stiff-bristled brush to scrub your grinder. Do not forget to wash each chamber, scrape along with the grinding teeth, and scour the lids.

  • Step 4: Rinse and dry the grinder.

Use clean warm water to rinse your grinder thoroughly. Be sure to wash away all alcohol and any remaining plant material. Dry off your grinder with a clean towel. Once the grinder is completely dry, you are ready to start grinding again.

1.14 Can You Use the Grinder for Other Purposes Other Than Grinding Tobacco?

No, you cannot. A tobacco grinder is specifically used for grinding tobacco.

If you want to use it for other purposes, you may find the specified grinders for the exclusive purpose you want to use e.g., grinding spices.

1.15 How Fine of a Grind Does It Produce?

The tobacco grinder produces a fine smooth powder that can be rolled in rolling papers. You can also set the grinder to produce the grind of the tobacco or spices in whatever texture requires the grinder to produce.

2.0 Design and Customization

2.1 What Kind of Packaging Does It Come In?

Figure 5. Packaging of a Tobacco Grinder

Our grinders come in different packaging styles of our clients’ liking. When one is purchasing grinders from us there are various packaging styles that our clients can choose from.

We can also gift pack them for you if you want to send a gift to someone.

2.2 What Is the Size of The Tobacco Grinder in Diameter?

We have the small tobacco grinders that are normally 40-50mm in diameter, then we have the large grinders that are normally 75-110mm or larger.

2.3 Can You Order an Unpainted Tobacco Grinder?

We provide our clients with what they see fit for them. Our stores and websites have various kinds of tobacco grinders, those that are painted in different colors and those with no color.

You can get an unpainted grinder. The aluminum tobacco grinder is the only one that can be ordered unpainted.

2.4 Can You Get a Customized Tobacco Grinder?

Yes, one can get a customized grinder once the client shares how they want their grinders. We also tend to stick to our ways of making the grinders to produce some of our perfect products to remain afloat in the market.

2.5 How Many Designs Does the Tobacco Grinder Come In?

Grinders come in very many designs since we choose the designs specifically and with purpose. It is important we choose categorically because of taste and preference. The preferences vary from one client to another client from different social classes.

2.6 What Colors Do the Tobacco Grinders Come In?

They come in various radiant colors that the customer requires. Some of the colors are like;

  • Black
  • Yellow
  • Silver
  • Purple
  • Green
  • Pink

And many more colors you would want.

2.7 Are There Any Limits While Customizing the Tobacco Grinder?

Figure 6. Customizing a Tobacco Grinder

There are no limits when customizing the products. The floor is usually open and any customer can share their ideas for comparison for a better outcome. 

We believe that customization cuts across so many designs, that’s why it is wise to seek cancellation before arriving at a conclusion.

2.8 How Durable Are Tobacco Grinders?

The time and period a tobacco grinder needs to last entirely depend on the material it was used. But most tobacco grinders last for a very long time because the metal materials used to make them are resistant to very harsh conditions and also how a client manages their product.

2.9 Are Sample Models Important Before Coming Up with A Real Thing?

Yes, this is an important part of the production. We can’t produce a perfect tobacco grinder without a sample, it is basic knowledge to produce samples first that guides us through the whole process.

2.10 Why Are Not All Designs the Same?

They are not the same because of the customization of various clients who want unique designs. The tobacco grinders are all not the same also because of the material used to make the grinder.

They are not the same since we also have a standard design for our grinders and we do not tend to divert so much from our designs.

3.0 Order and Payment

Figure 7. Order and Payment

3.1 What Form of Payment Do You Receive Payment of The Tobacco Grinder?

Once the client orders for the products, you can make your payments through PayPal, visa cards, MasterCard’s, or cash when you go to our store for local customers.

3.2 How Do You Order and Pay for The Tobacco Grinder?

To order the grinders, you can order through our website, you can also visit our factory and make the order physically.

3.3 How Will You Confirm That Your Order and Payment of The Tobacco Grinder Is Successful?

Once you make your order and the required payments then you shall receive an email confirming your purchase of the tobacco grinders. Without the email confirmation, you will know that your order was not successful.

3.4 Are There Any Limits While Ordering The Tobacco Grinder?

There are no limits while ordering for locals can order a single tobacco grinder while international clients can order a minimum of 100 tobacco grinders and no limits as to the maximum order.

3.5 What After-Sale Services Do You Offer After Ordering The Tobacco Grinder?

After-sale services may include delivery for the local orders, while international orders there are shipping but at a fee of USD 15 for each order made.

3.6 Do You Offer Discounts on Bulk Purchases of The Tobacco Grinders?

Figure 8. Discounts for Tobacco Grinder

No we do not offer discounts as we only engage in wholesale business.

3.7 What Is the Most Convenient and Quick Way for Ordering and Paying of The Tobacco Grinders?

We advise our clients that the quick and convenient way is by visiting our stores, making your orders, and paying on the spot. For international orders, it’s easier if you visit our website and place your orders this way it is convenient and fast.

3.8 Are There Any Terms and Conditions When Ordering for Tobacco Grinders?

The terms and conditions are:

  • A client must give full information details before making any order.
  • A client must have paid the agreed amount before any delivery is made.
  • In case of damage of goods or theft in the custody of the client, we will not be held liable.
  • In case of fraud by a third party while transacting we will not be held accountable.

3.9 What Documents Do You Require While Making An Order Of The Tobacco Grinders?

We do not require any documentation as well as in making the orders in our stores. The only information we need from you is your personal details,

 Personal details may include real names and your contacts email address or post office box so we can reach you. We also require your address of delivery as it is very important information.

3.10 Do You Have Any Customer Care Services?

We do have customer care service. The contacts of our customer care services are on our website and can also be found in the emails we sent after making an order on our website.

We also have a call center that works twenty hours a day.

3.11 How Long Does It Take While Making an Order for The Tobacco Grinders?

Figure 9. Tobacco Grinder ordering Process

It does not take any time, once you have signed in and created an account, it is a faster process to order at that very minute.

3.12 Are There Any Extra Costs Incurred While Making An Order For The Tobacco Grinders?

No, there are no extra costs incurred for local orders while making an order since you only pay for the products that have been ordered.

For international orders, you have to pay an extra USD 5 to act as security.

3.13 How Is the Order and Payment of The Tobacco Grinders Charged?

Order and payment of grinders charges are available only for international orders and especially bulk orders. In summary, the charges are as follows:

  • For those dealing commercially in selling the grinders, you can pay in three installments.
  • For a private buyer, your payment plan is in two installments (while making your order and once you have received your order you complete your payment)

4.0 Shipping and Delivery

Figure 10. Shipping and Delivery

4.1 What Shipping and Delivery Options Do You Have?

For local offers, we offer door-to-door delivery with an option to pay on delivery. For international orders, we have the option of air or ship mode of transit. Each mode has a different fee.

For international orders in countries with our stores, you will find your orders in stores next to you. For countries without our stores, we have a common warehouse where you shall select once you make your order and make the necessary payments.

4.2 How Secure Are the Tobacco Grinders During Shipping?

The grinders are packed in secure packages that ensure that they are safe during transit. In addition to the secure packaging, every container we use during the shipping of your orders is insured to protect both our interests and yours as our esteemed client.

4.3 What Shipping Carriers Do You Use?

We use the common and trusted carriers around the world. A good example is DHL that we use mostly for our international orders. We also have other carriers depending on the region of our customers.

4.4 How Long Does the Shipping of The Tobacco Grinders Take?

Shipping for local orders is expected to take 2 to 3 working days, shipping international orders depending on the mode of freight used takes from one week to one month.

4.5 How Are the Tobacco Grinders Packaged During Shipping?

They are packaged in containers shaped as grinders. This is to ensure they are secure through shipping in any mode.

The packages are sealed and only to be opened by the customer once they receive their order. If you find any unsealed packages contact us through our customer care contacts on our website.

4.6 How Long Do You Have After Delivery for You to Pick Your Order?

Figure 11. Delivery Period

We give our clients a maximum of 5 days to come to pick their orders after the days without anyone claiming the order, a refund shall be made to the account that made the order.

4.7 What Remedies Do You Have to Ensure the Delivery Is Done on Time?

We have well-organized and backed-up shipping options to ensure we are efficient and deliver our products safely and fast to our clients.

The carriers we have are experienced in the shipping and delivery hence they are trusted thus minimal lateness in our deliveries.

4.8 Can I Track the Progress of my Shipping?

Yes, you can track your shipment via our website using the order number you received once you purchased the grinders.

The tracking system we used is improved. It is activated once you make your order for a grinder. It is only available for international orders that are made by ship. you get an order number that you will use to track your order during shipping. 

4.9 Which Is the Best Delivery Option That You Can Advise Your Clients.

For local orders for a new client, the best option we suggest is a door delivery as they have an option for payment on delivery.

For International orders, we suggest the option by air as it is fast and reduces the risk of damages to the goods in transit. Through ship, it is considered safe as the orders are insured but it will take longer for the delivery, though the delivery timeline is adhered to (24hrs to one month)

4.10 What Happens If the Delivery Is Defective?

Our shipment is insured in case of a defective shipment, we can reimburse your money (excluding shipment fee) or give you another tobacco grinder and we cater for the shipment cost.

If an order of the grinders is defective you get your replacement or refund and once replaced, you can be allowed to stay with the defective pieces at a price.

Local orders, the defective pieces of the tobacco grinders, you can remain with them even after replacement with no extra charge.

4.11 Can You Change the Delivery Address?

Figure 12. Change of Delivery Address

Yes, you can change your delivery address but it means you need to first cancel your previous order so you can order and ensure you enter the change of the delivery address.

As for international orders, we have countries that have stores hence you can collect your orders from there. And in countries we do have our stores, we have designated warehouses that act as our designated drop and pick-up points.

4.12 What Are Your Working Hours for A Client to Be Able to Pick Their Order?

Since we know not all our shipments arrive at the same time, we are open 24/7 and can make deliveries any time of the day or night.

4.13 What Challenges Can Be Encountered While Shipping Of The Tobacco Grinder?

Some of the challenges that you might experience during shipping include:

  • We can lack some of your orders, hence bring half of the products then the rest follow.
  • We can have cases of infringement which leaves us no choice but to ask you to cancel your orders.
  • We can have unwanted accidents that can damage the tobacco grinder hence delay in shipping them.

4.14 How Frequent Can a Client Keep Track of The Shipping?

You can keep track of the shipping once you order products. A client can keep track of the shipping as many times as they want as long as they have our website and use the order number they received once they ordered for the products.

4.15 In Case of a Delay in Delivery, How Do You Handle the Situation?

Our clients can contact our customer care via the contacts on our website or through writing an email to us of your complaining and your order number.

Since you can also track the order via our website you can know exactly where and when your order will be delivered. hence the minimal delay.

5.0 Return and Replacement

Figure 13. Return and Replacement

5.1 What Are the Guidelines for Replacement and Returns of The Tobacco Grinder?

In case of a replacement, you can put the tobacco grinder in the shipment box it came in and place your replacement order via our website using the order number you used to purchase the tobacco grinder.

In case of a return order, you place the grinder in the box it was delivered in and place the return claim on our website.

Return and replacement orders for local customers can come directly to our stores, international orders can go to the point of delivery and return the tobacco grinder for replacement or return.

5.2 How Long Does the Replacement Process Take?

When you apply for a replacement on our website, it takes only a few minutes for the replacement to be done.

From the time of successfully placing the order to you receiving your item, it will take 15 working days. Hence, we advise our clients to do their replacements on time for faster processes.

5.3 How Do You Initiate the Replacement Process?

We have our procedures outlined. The procedures are as follow:

  • Go to our website and select the return option.
  • Select your reason for return/replacement and confirm.
  • Then take the tobacco grinder to our stores or registered distributors.

5.4 Are There Any Challenges Faced During Return and Replacements of Tobacco Grinder?

The main challenge we face in replacement and return is the canceling of the orders as most of our clients tend to feel it takes a long to be processed.

In that case, we have remedied it by ensuring that our stores and warehouses have stock for replacement.

5.5 When Do You Replace the Tobacco Grinder, Do You Get the Exact Tobacco Grinder You Had Previously Ordered?

Yes, you get the same exact tobacco grinder you had ordered before. We also advise our clients if there are any changes in your order you can include the changes you want while you are applying for the return or replacement on our website.

If there are any changes to be made you shall wait a little longer for the order to be processed and the duration will be communicated to you via your email address.

5.6 Can You Request a Replacement If the Quality of Tobacco Grinder Received Is Not as Ordered?

Figure 14. Request for Tobacco Grinder Replacement

Since in our company we value our customers, we ensure that our quality is as the client desires. In case the client is not happy, you can contact our customer care for the return of replacement.

5.7 Can You Return a Defective Tobacco Grinder?

Yes, one can and you are supposed to report within the time agreed in the terms and conditions section, from the date of delivery. This is within 21 working days from the delivery.

 You can follow the procedures below:

  • Package your return items in one box and make sure the items are secure to avoid further damages.
  • Go to our website and apply for the return or replacement of the goods.
  • Finally, take the package to our store or warehouse for return/replacement.

The defective tobacco grinder can only be returned if the defect was acquired during shipping.

5.8 How Do You Return Your Tobacco Grinder If You Ordered from Overseas?

We advise our clients to follow the procedures below:

  • Go to our website and select the return option.
  • Select your reason for return and confirm.
  • Then take the tobacco grinder to our store or registered distributors.

We also advise our clients if there are no distributors we have in our warehouses, one can take the tobacco grinder there.

5.9 Do You Have a Time Limit in Which One Can Initiate the Replacement or Return Claim?

Yes, we do have our time limits. For one is required to report within the time limit agreed in the terms and conditions section, from the date of delivery. This is within 21 working days from the delivery date. Any day past the 21 working days the replacement and return claim shall be void.

5.10 What Is Your Return Policy?

We have several policies that we have listed below. The item will be replaced only if:

  • If the tobacco grinder is confirmed to have been lost during transit or shipping.
  • If there is a lack of stock in the specific or similar product in an appropriate condition as requested.
  • If the tobacco grinder is delivered damaged then you are eligible for a return.

5.11 Do You Get a Refund When You Return a Tobacco Grinder?

Yes, a refund will be given but if the following conditions apply:

  • If it happens that the tobacco grinder is damaged.
  • If it happens that it is as ordered.

5.12 What Happens If the Replacement Claim Fails to Go Through?

When your replacement orders fail to go through, we have our customer care services. One can contact our customer care staff and find out why the replacement failed to go through. Our customer care contacts are found on our websites.

5.13 What Happens If My Return Item Does Not Reach Your Warehouse?

If your return does not reach our warehouse but you have successfully applied for your return, then we will incur the cost of the lost return only if you prove that you had made a successful return claim.

6.0 Cancellation and Refund

6.1 How Do You Cancel an Order of Tobacco Grinder?

Figure 15. Ways of Cancelling Tobacco Grinder Order

Canceling an order is very simple when you are buying your tobacco grinder from our online shop. To cancel your transaction:

  • Log into our website and log onto your account that you made the order for the tobacco grinder.
  • Go to the menu and press the ‘cancel request’
  • After your request for cancellation, you will receive an email to confirm your canceling order.

6.2 What Reasons Can Make You Cancel An Order?

The following are the reasons why an order may be canceled:

  • You can cancel your order any time you want provided the order is not in transit or shipping.
  • You can also cancel your order if the order of the tobacco grinder was made wrongly.
  • You can also cancel your order if the expected delivery date has changed and the new date isn’t good for you.
  • If the product is being delivered at a different address.
  • We can cancel the order if you take too long to provide details or if your payment methods have a problem then we can cancel the order and you receive an email confirming the same.

6.3 Can You Cancel an Order of Tobacco Grinder When They Are in Transit?

One cannot cancel an order of tobacco grinder when they are in transit because that will bring about inconveniences. We advise our clients to cancel before the tobacco grinder is in transit to avoid problems.

6.4 How Long Does the Process of Cancellation Take?

The process of cancellation takes up to 5 working days for a refund to be credited back to you after we have canceled the transaction.

6.5 In What Circumstances Can a Client Get a Refund?

A client can get a refund if the goods are damaged or if the client orders for a refund and meets the requirements for them to be refunded. The refund will be minus the shipment fee for international orders.

6.6 How Can You Claim a Refund?

Figure 16. How to request a refund for Tobacco Grinder

One can claim a refund if the tobacco grinder is damaged or at times if the tobacco grinder is not to your liking.

When you claim a refund, you will incur the cost of shipping the tobacco grinder back so as your refund to process or we can deduct the return fee from your purchase amount and remit the balance to your account.

6.7 What Duration Does It Take for A Successful Refund Claim to Reflect on A Client's Account?

It takes at least five working days for a successful refund claim to reflect on a customer’s account. That is after all the necessary processes have been done and successfully placed.

6.8 How Do You Ensure That Your Clients Have Knowledge About The Cancellation Option?

When you access our website, you will see the terms and conditions button. Which you are expected to read before doing any transaction of ordering our products.

 Our quality control team carefully checks every order before it’s manufactured and they will fix any formatting errors to ensure that the product you receive is perfect. You can also call our customer care number or write an email to get the information.

6.9 Can You Change Your Order Before It’s Dispatched?

If you want to change your order, please contact us as soon as possible. Once you cancel after dispatch you shall incur an administration fee. You are supposed to cancel an order 24 hours after the order is made.

6.10 Can You Incur Other Changes When You Claim for Refund?

Refunds normally vary depending on the agreement between us and the customer. You shall not incur any charges for a refund but other fees such as shipping fee you should go through the policy of cancellation before canceling your order. 

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